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The Timeless Candy Source
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Payment  Policy

 

We accept American Express , Carte Blanche, Diner's Club , Discover , JCB , MasterCard , Optima, and VISA credit cards.   

We accept PayPal and are  for , , , , and .

We accept money orders and cashier's checks.  To use one of these payment methods, go to the Shopping Cart, click on the Credit Card pull down menu under Payment Method, and select the payment method of your choice.  Please mail money orders and cashier's checks to:

          The Timeless Candy Source
            1263 Maywood Drive
            Greensburg, PA  15601-3757

*  All payments are verified prior to shipment.

*  Product cost(s) + shipping charges = total price.  There are no additional fees or other hidden costs.

*  No sales tax added to any of our orders.

*  No minimum or maximum order size.

*  Prices are subject to change at any time without notice.

Please refer to The Timeless Candy Source’s Shipping Policy for additional information.

Questions or comments should be emailed to CustomerService@TimelessCandy.com or call 800-778-9615.

 

Ordering  Instructions

1) Locate the product you want to purchase.  If you are on a page with multiple products, you will need to click on the photo or product name to take you to the product page where the product name, photo, description, price, flavors, etc. are displayed.
2) From the product page, select the flavor you want (if applicable) by using the pull down menu to select the desired flavor.  Then click on "Add to Shopping Cart". 
3) This will take you to the Shopping Cart.  Please verify that the product you want to purchase is displayed.
4) If you want to purchase more than one of this product, go to the box on the right hand side (labeled Qty.) and change the quantity from one (1) to the quantity you desire and click on "Update" to get the new price total.
5) To purchase additional items, click on any of the green buttons on the left hand side of the screen or type in a product name in the "Find your favorite candy" box in the upper left hand corner and then click on "Search".
6) Repeat steps 1 through 5 above until you have all of the products you want to purchase displayed in the Shopping Cart.
7) Under "Shipping Information/Shipping Address" scroll down to the box labeled "Zip Code:", enter your 5-digit zip code, and click on "Apply".  This will calculate your shipping charges and display the total charges for your order.
8) To complete the order, fill out all of the information under "Shipping Information/Shipping Address".  UPS cannot deliver to a post office box, so be sure to use a street address.  Don't forget to enter your 10-digit telephone number.
9) If the billing address and shipping address are the same, proceed to the "Payment Method" section.  If they are different, enter the billing information that is on file with your credit card company.
10) Under "Payment Method", select "Pay Using Credit Card" (also includes money order and Cahier's Check) or "Pay using PayPal".  Very carefully enter all of the payment method information.
11) Please enter your email address under "Other Information/Email Notification", so that we can send you an email with confirmation of receipt of your order and notification when your order ships.
12) Check the "Would you like Yahoo! to send you an email asking you to rate this merchant?" box if you would like to rate our service after you receive your order.  This step is optional.
13) Enter any comments that may be necessary (shipping instructions, this is a gift, etc.) in the "Comments" box.
14) Click on the blue box that says "Continue" in the lower right hand corner of the screen.
15) Click on the blue box that says "Send Order" in the lower right hand corner of the screen on the next verification/confirmation page.  Your order has now been sent.
Your should receive a confirmation email within a few minutes.  If you don't, there was a problem placing the order.  Send us an email to CustomerService@TimelessCandy.com and we will investigate the problem for you.

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NOTICES:  (1) We collect personal information on this site.  Please review our Privacy Policy.
(2) Designated trademarks and brand names are the property of their respective owners.
(3) Prices are subject to change at any time and without any prior notice.
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